Our Hosting Team
CNMC is all about managed Internet hosting solutions and it is what we do best. In fact, it is the only thing we do. By partnering with CNMC for your Managed Services solution, you engage a team of dedicated individuals committed to excellence in managed Internet services and the success of your IT initiative.
CNMC is 100% Canadian owned and all client hosted data is kept within Canada. With operations centers in Toronto, Ottawa and Vancouver, CNMC has served North American businesses with managed hosting services since 2002. CNMC's administrative offices are located in Toronto, Ontario. CNMC serves clients from coast to coast across North America including the Government of Ontario as a Vendor of Record since 2005.
Team Support
Our goal with every client is to deliver a level of service beyond their expectations. CNMC was founded with the vision of delivering commercial enterprise grade managed hosting solutions with boutique grade personalized support through a simple, team-oriented environment. We aim to become an integral part of our client’s IT initiative. Our commitment to this vision influences every aspect of our company and is experienced with every interaction.
To make sure that we stay true to our guiding vision, we've concentrated on three key areas to ensure that Team Support delivers on its promise.
Our People
We believe that an exceptional service experience starts with exceptionally committed people. Our continuous commitment to developing people who are passionate about serving our clients is a key element of Team Support.
Our Systems
Without proper systems, no amount of effort will guarantee a good client experience. Our Systems provide the tools needed to manage our hosting platform and to meet our service levels. One of the biggest advantages of CNMC over large conglomerates is that our systems are built for one specific task: managed hosting. We do not accommodate the requirements of any other business.
Our Processes
Mission critical operations require extraordinary processes developed through rigorous testing and proven on the stringent testing grounds of the real-world data center environment where CNMC has excelled. Based on the best practices as designed and implemented by our senior expert technical staff, our processes are proven, detailed, comprehensive and well established.